Terms and conditions
Terms & Conditions of Aroma Accommodations:
Booking and Payment: To confirm a booking, guests must make a payment of 50% of the total booking amount. The remaining balance is payable on arrival. Aroma Accommodations reserves the right to cancel any booking if full payment is not received upon check-in.
Check-in and Check-out: Check-in is from 3 PM to 5 PM local time, and check-out is by 12 AM local time. Guests must inform Aroma Accommodations of their expected arrival time in advance. Late check-ins after 5 PM are accepted only after in-time notice 1 day prior of the arrival date.
Cancellation Policy:
- Guests may cancel their booking up to 15 days prior to their arrival without penalty. Advance payment will be refunded!
- Cancellations made within 15 days of arrival will incur a fee equals to the advance payment of the total booking amount.
- No-shows will be charged the full amount of the booking.
Notes for “Non-refundable bookings” or “special offers“:
- “Non-refundable bookings” or “any special offers”, the advanced payment is Non–Refundable for cancellations at any time.
- The full balance payment must be made within 4 days after reservation date!
Refunds: We process refunds through Stripe. Once initiated, refunds typically take 5-10 business days to appear in your account depending on your bank’s processing times.
Occupancy: The maximum occupancy of each accommodation unit (#studio2 and #apartment1) is 2 and 4 people respectively. Additional guests are not permitted without prior approval from Aroma Accommodations.
Damages and Liability: Guests are responsible for any damages caused to the accommodation or its contents during their stay. Aroma Accommodations reserves the right to charge guests for any damages or missing items. Aroma Accommodations is not responsible for any loss or damage to personal property during the guest’s stay.
Noise and Disturbances: Guests are expected to respect the property, other guests, and the surrounding neighborhood by keeping noise levels to a minimum. Parties or loud gatherings are not permitted on the property. Aroma Accommodations reserves the right to evict guests who disturb the peace or safety of the property.
Smoking and Pets: Smoking is strictly prohibited inside the accommodation units. Pets are not allowed on the property.
Indemnity: Guests indemnify Aroma Accommodations against all loss/damage that may arise during the stay or through participation in any activities during the stay.
Jurisdiction: This agreement is governed and construed solely in accordance with the laws of Greece. Any dispute arising from this agreement will be resolved by the Greek judiciary in Argos.
By making a booking with Aroma Accommodations, guests agree and should comply to these terms and conditions.